Beware: ISP’s as Hosting Companies – watch your DNS
The symptom
You cease your contract with your hosting company, cancel your contract and move your web site. People start to complain that they cannot reach your web site. Nothing seems out of order.
The problem:
You were hosting with a major ISP (like Eircom, Magnet or BT Ireland). They put DNS entries into their servers for your web site. When you cancel your contract they should remove these entries. Magnet and BT Ireland are two companies that are negligent in this regard. If they don’t remove these DNS entries, then their customers can have problems reaching your new web site.
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